Presidente (s) da sessão
Dr. Alvaro Andres LUQUE ACEVEDO
Dermatologista
Colômbia
Tim SAWYER
Representante da industria
Estados Unidos da América
Objetivos da sessão
1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication
