摘要

Objectives: When emphasized early on within the consultation process, this method serves as a guideline for conserving a surgeon's time with non-qualifying surgical candidate patients and allow for deeper evaluation of a surgical practice's current methods. Providing a surgeon with a method to best situate their organization for revenue growth. Introduction: The foundation for achieving a "Perfect Day," when every qualified consultation schedules surgery, is achieved when staff are well trained and knowledgeable about both the services of the surgical practice offers and the needs of their patient. With American training and European applied techniques in an international surgical practice, a proven method of parallel training in awareness of patient expectations of procedures and surgical qualifications are discussed. Materials / method: When three specific areas are emphasized early on in the consultations, serve as a guide for conserving a surgeon's time with non-qualifying surgical candidates patients. 1. Why a surgeon's surgical parameters are the focal point for qualified patients. 2. Staff's ability to to provide comprehensive answers about services offered by the practice. 3. A framework for asking leading questions to screen for "red flags" and surgical expectations. Results: Office clinical consultations are used to provide a patient with an individual surgical plan. Establishing strict criteria of expectations for staff assist in the screening of ideal surgical candidates before a consultations are scheduled. Resulting in consultations that are practice specific educated. Conclusion: Providing parallel education and training to staff, based on the integration of surgeon surgical parameters and an awareness of how to ask leading questions, result in a conservation of a surgeon's time with non-qualifying surgical candidates and allows for evaluation of current methods to best situate an organization for revenue growth.