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IMCAS Americas 2019
Program

FOCUS ON S46

The difficult patient: what can I do?

Room: Room 4
Date: Friday 2 August 2019 at 09:30 to 10:30
Format: FOCUS SESSION > lectures covering a major topic of the congress
Objectives: 1. Examine the psycho-social factors that could shape patients' demands 2. Recognize and understand underlying expectations behind a demand for better relations 3. Identify ways to adapt speech and presentation to patients for clear communication

Chairs

Dr Bruno ALFANDARI
Plastic Surgeon
France
Wendy LEWIS
Journalist mass audience
United States

Lectures of the session

Hours Speakers Lecture title Abstract Number
09:30 Dealing with the unsatisfied patient: from the first visit to the outcome View 85608
09:42 Keeping your cool: dealing with a difficult client or patient View 83635
09:54 Management of body dysmorphic disorder 70647
10:06 Psychological issues and social mores in female genital aesthetic surgery: what is normal? View 86562