Modérateur(s)
Dr Alvaro Andres LUQUE ACEVEDO
Dermatologue
Colombie
Tim SAWYER
Industriel
États-Unis
Objectifs de la session
1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication
