IMCAS - Congresses on Dermatology and Aesthetic & Plastic Surgery

S142 How to avoid or manage unhappy patients

vendredi 02 février 2018

15:00 to 16:00

room 6

SESSION SCIENTIFIQUE

Modérateur(s)

Dr Olivier BRANFORD

Chirurgien Plasticien

Royaume-Uni

Pavel HILBERT

Consultant marketing

République tchèque

15:00

Dr Brenton B KOCH

How to deal with difficult patients

15:12

Dr Davi DE LACERDA

How to address the perfectionist patient: dysmorphophobia

15:24

Dr Alberto O RANCATI

How to communicate bad news to a patient

15:36

Dr Daniel LIU

How to deal with a negative online review

15:48

Questions & answers

How to diversify your business for other revenues S139

Target Course - How to use Facebook, Twitter & Instagram in 2018 S286

How to attract patients through social networks S144

Round table with industry leaders: what can we expect? S136

How to build your image online S143

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