S142

How to avoid or manage unhappy patients

vendredi 02 février 2018

15:00 à 16:00

room 6

SESSION SCIENTIFIQUE

Modérateur(s)

Dr Olivier BRANFORD

Chirurgien Plasticien

Royaume-Uni

Pavel HILBERT

Business Consultant

République tchèque

15:00

Dr Brenton B KOCH

How to deal with difficult patients

15:12

Dr Davi DE LACERDA

How to address the perfectionist patient: dysmorphophobia

15:24

Dr Alberto O RANCATI

How to communicate bad news to a patient

15:36

Dr Daniel LIU

How to deal with a negative online review

15:48

Questions & answers

16:00

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S144 - How to attract patients through social networks

S140 - What you don’t know that may ruin your practice

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