S46
The difficult patient: what can I do?
пятница 02 августа 2019
09:30 to 10:30
Room 4
ФОКУС СЕССИЯ
Chair(s)
Доктор Bruno ALFANDARI
Пластический хирург
Франция
Wendy LEWIS
Маркетинг
США
Цели сессии
1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication
Lectures of the session
09:30
Dealing with the unsatisfied patient: from the first visit to the outcome
10:06
Psychological issues and social mores in female genital aesthetic surgery: what is normal?
10:30