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S30

How to manage patient expectations
2018年 3月 16日 星期五
09:30 到 10:30
Room 3
聚焦课程

主持人

Alvaro Andres LUQUE ACEVEDO 医师
皮肤科医师
哥伦比亚
Tim SAWYER
企业代表
美国

课程目标

1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication

讲座中的课程

09:30

How to avoid unsatisfied patients

09:40

Dysmorphophobia - How to address the perfectionist patient

09:50

Dealing with the Social Patient

10:00

Creating expectations based on your own capabilities

10:10

Pearls in the art of speech and dress at the office

10:20

Questions & answers

10:30

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