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2018
大会日程
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S30 How to manage patient expectations
Friday 16 March 2018
09:30 to 10:30
Room 3
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席位

Alvaro Andres LUQUE ACEVEDO 医师
皮肤科医师
哥伦比亚
Tim SAWYER
企业代表
美国

Session objectives

1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication

讲座中的课程

09:30

avatar_chairs Jose Juan MONTES BRACCHINI 医师

How to avoid unsatisfied patients

09:40

avatar_chairs Davi DE LACERDA 医师

Dysmorphophobia - How to address the perfectionist patient

09:50

avatar_chairs Tim SAWYER

Dealing with the Social Patient

10:00

avatar_chairs Michael POLAKOV

Creating expectations based on your own capabilities

10:10

avatar_chairs Fernando ARCAUTE AIZPURU 医师

Pearls in the art of speech and dress at the office

10:20

Questions & answers

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