S46
The difficult patient: what can I do?
2019年 8月 2日 星期五
09:30 到 10:30
Room 4
聚焦课程
主持人
Bruno ALFANDARI 医师
整形外科医师
法国
Wendy LEWIS
营销顾问
美国
课程目标
1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication
讲座中的课程
09:30
Dealing with the unsatisfied patient: from the first visit to the outcome
10:06
Psychological issues and social mores in female genital aesthetic surgery: what is normal?
10:30