主持人
课程目标
1. Examine the psycho-social factors that could shape patients' demands
2. Recognize and understand underlying expectations behind a demand for better relations
3. Identify ways to adapt speech and presentation to patients for clear communication
讲座中的课程
09:30
Dealing with the unsatisfied patient: from the first visit to the outcome
10:06
Psychological issues and social mores in female genital aesthetic surgery: what is normal?