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S142

How to avoid or manage unhappy patients

2018年 2月 2日星期五

15:00 到 16:00

room 6

聚焦课程

主持人

Olivier BRANFORD 医师

Olivier BRANFORD 医师

整形外科医师

英国

Pavel HILBERT

Pavel HILBERT

企业顾问

捷克共和国

讲座中的课程

15:00

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Brenton B KOCH 医师

How to deal with difficult patients

15:12

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Davi DE LACERDA 医师

How to address the perfectionist patient: dysmorphophobia

15:24

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Alberto O RANCATI 医师

How to communicate bad news to a patient

15:36

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Daniel LIU 医师

How to deal with a negative online review

15:48

Questions & answers

16:00

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