IMCAS - Congresses on Dermatology and Aesthetic & Plastic Surgery

S141 How to keep patients coming back

viernes 02 febrero 2018

14:00 to 15:00

room 6

SESIÓN ENFOCADA

Moderador(es)

Dr Davi DE LACERDA

Dermatólogo

Brasil

Wendy LEWIS

Marketing

Estados Unidos

14:00

Dr Todd SCHLESINGER

How to make your patients work for you: the art of satisfaction surveys

14:10

Dr Alberto O RANCATI

How to satisfy your patients from the beginning: the art of consultation

14:20

Terri WOJAK

How to build a relationship with your patient: the art of retention

14:30

Prof Ashraf BADAWI

Importance of communication skills in our practice

14:40

Tom SEERY

How to convert a visitor into a loyal patient

14:50

Questions & answers

How to train your staff S138

EEMC - Eastern Europe market analysis - Round Table Discussion S215

IMCAS World Tribune S167, S168

EEMC - Practice management & marketing S209

Round table with industry leaders: what can we expect? S136

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