S142

How to avoid or manage unhappy patients

viernes 02 febrero 2018

15:00 a 16:00

room 6

SESIÓN ENFOCADA

Moderador(es)

Dr Olivier BRANFORD

Cirujano Plástico

Reino Unido

Pavel HILBERT

Consultor empresarial

República Checa

15:00

Dr Brenton B KOCH

How to deal with difficult patients

15:12

Dr Davi DE LACERDA

How to address the perfectionist patient: dysmorphophobia

15:24

Dr Alberto O RANCATI

How to communicate bad news to a patient

15:36

Dr Daniel LIU

How to deal with a negative online review

15:48

Questions & answers

16:00

S136 - Round table with industry leaders: what can we expect?

Video Papers - Marketing & practice management

S140 - What you don’t know that may ruin your practice

S215 - EEMC - Eastern Europe market analysis - Round Table Discussion

S212 - EEMC - Eastern Europe market analysis - Introduction