IMCAS - Congresses on Dermatology and Aesthetic & Plastic Surgery

1.1. Como eu crio e ativo minha conta?

Crie e ative sua conta em 3 etapas!

Clique em login e insira suas credenciais. Suas credenciais geralmente são seu nome e um código numérico.
Se você não as tiver, por favor entre em contato conosco para recuperar suas credenciais.
Complete a ativação da conta inserindo seu endereço de e-mail e sua própria senha segura.
Assim que você clicar no link de ativação, seu novo nome de usuário e senha serão o endereço de e-mail e a senha que você digitou na Etapa 2.

NOTA: Um link será enviado para seu e-mail para finalizar a ativação – lembramos gentilmente que você verifique sua caixa de spam se não receber imediatamente.

1.2. Quais são os benefícios de ter uma conta de membro?

Com uma conta de membro:

Você pode verificar o status de sua participação futura, atual e anterior.
Seu processo de cadastro será facilitado (online e no local) com todas as suas informações coletadas com antecedência.
Você receberá todas as últimas notícias e ofertas de nós.

Se você já participou de um de nossos congressos antes, já possui uma conta de membro existente.
Por favor, entre em contato conosco para recuperar as informações de sua conta de membro.

1.3. Eu esqueci meus dados de login. Como posso recuperar minha conta?

Se você já participou de um de nossos eventos, você já possui uma conta conosco.

Para o primeiro login, por favor entre em contato conosco.
Se você já acessou sua conta com seu nome de usuário, para redefinir sua senha, basta clicar aqui.

NOTA: Lembre-se de verificar sua caixa de spam se o link de redefinição não aparecer na sua caixa de entrada principal.

1.4. I tried to create an account but my email address is already taken, what should I do?

This means that you already have an IMCAS account, therefore please do not create a new one as it will overwrite your previous account history. Simply click here to set up a new password. You will receive an email with a link to reset the password (please check your spam).

Nota: If you have already attended an IMCAS congress in the past, you already have an IMCAS account. We invite you to contact our support team to retrieve your login credentials at: support@imcas.com.

1.5. I forgot the password to my IMCAS Account, how to reset it?

If you have forgotten your password, enter the email address associated to your account here.
You will receive an email with a link to set up a new password. Please also check your spam box.

1.6. How do I change my password?

You can change your password from the settings in your account.

If you have lost your password, please reset it here. You will receive an email with a link to reset the password (please check your spam).

1.7. How do I change my email?

You can change your email from the profile page in your account.

This email will be used as your website login. Please make sure to provide a valid email address.

1.8. How do I change my email notification preferences?

You can change your email notification preferences from the settings in your account.

1.9. How do I update my public profile (profile picture, biostatement, social media etc.)?

You can update your profile from the profile page in your account.

1.10. Is my contact information (postal address, email, phone number) displayed on my public profile?

No, this information is never displayed online.

You can view your public profile from the profile page in your account. Once you are there, click on the top right button "Your public profile" to view it as an external viewer.

Check out the IMCAS Privacy Policy for more information.

2.1. What is the IMCAS Membership Program?

Created by physicians, for physicians, IMCAS is once again redefining medical education with a membership that delivers continuous learning and seamless congress access year-round.

The IMCAS Membership Program is made of 4 subscription plans on various budgets to unlock the access to premium medical education online on IMCAS Academy, our e-learning platform, and to congress opportunities:

-IMCAS Basic (Free): this plan only requires to create an account on the IMCAS website. It unlocks access to weekly live webinars, podcasts, magazine issues, the blog and the IMCAS Alert forum.

-IMCAS Essential (40 €): this plan unlocks access to the full IMCAS Academy video library of 5,000 lectures and demonstrations from the latest IMCAS conferences. It is a must to replay any congress session you might have missed and watch international experts reveal their tips and tricks!

-IMCAS Premium (80 €): this plan unlocks access to the full IMCAS Academy video library, and to IMCAS regional congresses, whether it be IMCAS Americas, IMCAS Asia or IMCAS China, in-person or virtually. This plan comes with a 12-month commitment period.

-IMCAS Infinite (180 €): this plan unlocks access to the full IMCAS Academy video library, to IMCAS regional congresses, and to the flagship World Congress event, with an early booking to avoid sell-out. This plan comes with a 12-month commitment period.

Check out all the details on the membership program page.

2.2. How can I subscribe to the Membership Program?

You must have an IMCAS account to subscribe to the Membership Program.

If you have never attended any IMCAS event to date, you can create your account in just a few clicks here.

Otherwise, you probably already have an account. If you have lost your login information, please submit a request to retrieve your credentials through the contact page.

Once you are logged in, you can subscribe to any membership plan from this page.

2.3. Do I have to attend an IMCAS Congress to subscribe to the IMCAS Membership Program?

No, attending an IMCAS congress is not required. The Membership Program is open to the global community of physicians, and there is one additional subscription plan for non-physicians.

If you do not wish to attend any events physically, the most suitable plans will be either the BASIC plan (limited features) or the ESSENTIAL plan (access to the full IMCAS Academy video library of 5,000 lectures and demonstrations from the latest IMCAS conferences).

2.4. What is the BASIC membership plan?

We want our community to benefit from the highest quality of online medical education. This is why a few features and videos are available for free with a BASIC membership plan.

The BASIC membership plan is the default plan when you have an account on IMCAS website.

The features included in the BASIC membership plan are:
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-sponsored demonstrations within the IMCAS Academy video library
-IMCAS blog
-IMCAS Alert forum (physicians only)

2.5. What is the ESSENTIAL membership plan?

The ESSENTIAL membership plan is a monthly plan at 40 euros per month without any commitment.

It can be subcribed from the membership program page (you must login in first).

The features included in the ESSENTIAL membership plan are:
-full IMCAS Academy library of 5,000 videos from the latest IMCAS conferences
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)

Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.

2.6. What is the PREMIUM membership plan?

The PREMIUM membership plan is a monthly plan at 80 euros per month with a 12-month commitment period
It can be subscribed from the Membership Program page (you must login in first).

The features included in the PREMIUM membership plan are:
-access to IMCAS regional congresses (IMCAS Americas, IMCAS Asia, and IMCAS China) within the 12 months of commitment, in-person or remotely
-online profile listed in IMCAS Community
-full IMCAS Academy library of 5,000 videos from the latest IMCAS conferences
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)

The PREMIUM subscription is entered into for an initial fixed term of twelve (12) months beginning on the subscription date. The fee is payable monthly.

You may request the termination of the PREMIUM membership plan at any time through your account but such termination will not take effect until the end of 12-month commitment period, and all amounts due up to that date remain payable.

At the end of the 12-month commitment period, in other words on the anniversary date, the subscription is automatically renewed for a new period of twelve (12) months under the same pricing terms, unless you request termination of the subscription before the anniversary date, as specified in the notification email sent 2 months prior renewal.

Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.

2.7. What is the INFINITE membership plan?

The INFINITE membership plan is a monthly plan at 150 euros per month with a 12-month commitment period.
It can be subscribed from the Membership Program page (you must login in first).

The features included in the INFINITE membership plan are:
-access to IMCAS World Congress in Paris within the 12 months of commitment, in-person or remotely
-early booking for IMCAS World Congress to avoid sell-out
-access to the VIP Private Lounge at all IMCAS congresses
-'Meet the expert' courses at all IMCAS congresses (except for Pre-congress courses and Experience Labs)
-Personalized "Infinite Member" physical card granting VIP access to all IMCAS congresses
-congress badge ribbon highlighting "Infinite" status
-access to IMCAS regional congresses (IMCAS Americas, IMCAS Asia, and IMCAS China) within the 12 months of commitment, in-person or remotely
-online profile listed in IMCAS Community
-full IMCAS Academy library of 5,000 videos from the latest IMCAS conferences
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)

The INFINITE subscription is entered into for an initial fixed term of twelve (12) months beginning on the subscription date. The fee is payable monthly.

You may request the termination of the INFINITE membership plan at any time through your account but such termination will not take effect until the end of 12-month commitment period, and all amounts due up to that date remain payable.

At the end of the 12-month commitment period, in other words on the anniversary date, the subscription is automatically renewed for a new period of twelve (12) months under the same pricing terms, unless you request termination of the subscription before the anniversary date, as specified in the notification email sent 2 months prior renewal.

Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.

2.8. What is STETIX and how can I add the option to my membership plan?

STETIX is a web partner of IMCAS since January 2026 and provides high-quality demonstration videos on all aesthetic procedures and performed by international experts.
The demonstrations are available on the IMCAS Academy video library, and new demonstrations are published several times a year.

The demonstrations are unlocked by subscribing to the STETIX option at a fee of 29 euros per month. STETIX can only be subscribed as an option to an ESSENTIAL, PREMIUM or INFINITE plan.

You can subscribe to the STETIX option two ways:
-add the STETIX option to your cart together with any of the paid membership plans (ESSENTIAL, PREMIUM, INFINITE) from the IMCAS Membership Program page
-add the STETIX option to your cart later, anytime after you have already subscribed to any of the paid membership plans, from the IMCAS Membership Program page

Disclaimer
The videos reflect the independent medical judgment and clinical practice of the treating physician. The videos are for demonstration only. They are not medical advice. IMCAS, STETIX and the practicing physician assume no responsibility for any harm resulting from its use.

2.9. I am not a physician, can I subscribe to a membership plan?

Yes, we propose an ESSENTIAL membership plan for non-physicians at 25 euros per month without commitment.

You can subscribe this plan from the membership page (you must login first to see the plan for non-physicians appear).

The features included in the NON-PHYSICIAN ESSENTIAL membership plan are:
-IMCAS Academy library with videos related to anti-aging, cosmeceuticals, peelings, practice management, and future tech
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog

Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.

2.10. Why do I need to submit my medical diploma to validate my subscription?

There are 2 reasons why each member must submit their medical diploma to validate their subscription:

1) IMCAS needs to ensure only physicians access the content designed for physicians (for instance, non-physicians can only subscribe to the NON-PHYSICIAN ESSENTIAL membership plan)
2) IMCAS needs to verify the credentials of plastic surgeons, facial plastic surgeons and oculoplastic surgeons who get additional access to surgical content in the IMCAS Academy video library

You may upload your proof from the diploma verification tab of your account. Once your specialty is verified by our team, you can enjoy the many features of your membership plan!

2.11. How can I upgrade my membership plan?

Once you are logged into your account, you can view your current plan on the membership program page and click on one of the "Upgrade" buttons at the bottom to change your plan.

Please note that payments are processed by credit card or debit card only.

After completing the payment of your upgrade, you will receive a confirmation by email, and your invoice will be available in the membership tab of your account. Then you can enjoy all the added benefits directly on the website!

2.12. How can I renew my membership?

> If you have subscribed to a plan without commitment (ESSENTIAL): your subscription is automatically renewed from one month to another until you cancel the plan (example: if you subscribe to an ESSENTIAL plan on January 3rd, 2026, you will be charged automatically on February 3rd, 2026 and so on).

> If you have subscribed to a plan with a 12-month commitment period (PREMIUM, INFINITE): your subscription is automatically renewed at the anniversary date unless you cancel the plan before that date (example: if you subscribe to a PREMIUM plan on January 3rd, 2026, you are committed until January 3rd, 2027, and your subscription will be automatically renewed on that date, starting another 12-month commitment period until January 3rd, 2028).

> If you have cancelled your subscription and it has expired (BASIC): you can re-subscribe anytime through the membership program page.

2.13. How can I cancel the automatic renewal of my membership plan?

> If you have subscribed to a plan without commitment (ESSENTIAL): you may cancel the plan anytime from the membership tab of your account. Simply click on the button "Cancel your subscription" and your benefits will end at the end of the currently invoiced period.

> If you have subscribed to a plan with a 12-month commitment period (PREMIUM, INFINITE): you must cancel the plan before its anniversary date from the membership tab of your account. Simply click on the button "Cancel your subscription", and this will schedule your plan to end automatically at the end of the commitment period. Please note that you will remain committed until the end of the commitment period.
Nota: if you do not cancel before the anniversary date, the plan will be automatically renewed on the anniversary date, starting a new 12-month commitment period.

2.14. How can I update my payment method?

You may update your card information anytime from the membership tab of your account. Simply click on the button "Update payment method", and update the card information.

2.15. Where can I find my invoices?

Your invoices are available for download anytime on the membership tab of your account.

Nota: invoices are displayed with a maximum of 18-month history.

2.16. My payment did not go through, what can I do?

> If you have subscribed to a plan without commitment (ESSENTIAL):
Your plan is automaticaly cancelled when the payment has failed, and you are notified by IMCAS of the plan termination.
You must re-subscribe with a valid payment method to keep enjoying the ESSENTIAL features.

> If you have subscribed to a plan with a 12-month commitment (PREMIUM, INFINITE):
Your plan is automatically suspended when the payment has failed, and you are notified by IMCAS of the plan suspension.
You remain committed until the end of the commitment period. When you update your billing details with a valid credit card from the membership tab of your account, you will have to settle your arrears for the entire period when you should have been charged.
IMPORTANT: as long as the arrears remain unpaid, access to all IMCAS events and to all IMCAS services will be suspended until the amount due is paid in full. Failure to pay for a membership subscription with a commitment may result in legal action.

2.17. Do you have any discounted price?

We have special offers on the ESSENTIAL membership plan from time to time at IMCAS congresses or at partner events. These offers are limited in time and are reserved to first-time subscribers.

2.18. Is there a discounted price for group subscriptions?

When a group of 10 physicians or more would like to subscribe, they may benefit from a special rate by contacting our team at support@imcas.com.

2.19. How do I use a promotional code?

You must login to your IMCAS account first. Then, select the membership plan you want to subscribe to on the membership program page and fill in the required information. At checkout you will see a "Promotional code" space in which you can enter the code and click "Apply".

2.20. How can I register to an IMCAS congress included in my membership plan?

You must select an attendance option from the membership tab of your account, for each congress which is included in your membership and which is held during your subscription period.

Simply click the button "Registrations included in my membership" and select one of the following options for each event:
-"I will attend in-person"
-"I will attend virtually"
-"I will not attend"

Each event will have its own deadline to submit the attendance option. You can always change your mind and select another attendance option as long as the deadline is not past.

2.21. How can I cancel my participation to an IMCAS congress included in my membership plan?

You must select the corresponding attendance option for the given event from the membership tab of your account. Simply click the button "Registrations included in my membership" and select the answer "I will not attend" for the event(s) you cannot/can no longer attend.

3.1. What is IMCAS Academy?

IMCAS is a global community, online and in person, with congresses held across Europe, Asia, and South America. And learning continues all year long with IMCAS Academy, our e-learning platform for physicians seeking ongoing education.

IMCAS Academy includes the following features:
-Video library: 5,000 videos of lectures and demonstrations from the latest IMCAS conferences, as well as specialized video playlists per scientific theme
-Weekly webinars (live and on-demand) where you can ask questions to the experts from the comfort of your home
-expert insights through our Doc Talk podcasts
-key updates in our annual magazine, the IMCAS Insider

You can unlock all the video content for only 40 euros per month with the ESSENTIAL membership plan: subscribe anytime from the membership program page.

3.2. Why is access to IMCAS Academy video library not free?

The recording, editing, publishing and regular sorting of all videos year after year, as well as the website support and customer service, represent a substantial amount of work which does not give us the possibility to provide this service for free. The ESSENTIAL membership plan remains very low-priced considering the multiple features of the platform and video access all-year round.

3.3. In what languages are the videos available?

Videos are always available in English, and many of them are also translated in several languages: Spanish, Portuguese, Chinese, Thai, Russian, French, Italian and Japanese.
You can filter videos by language in the Library, or you can click the flag icons under each video player.
Nota: Some translations may be AI-based.

3.4. I cannot find a video in the library

There are various reasons to why you might not find a video in the Library:

-the video isn't published yet: verifying, editing and publishing videos from congresses that have recently taken place is a long process that can take up to a few months

-the speaker or the sponsoring company did not allow the publication of the video

-the video is archived: to provide our members with the most up-to-date content, we regularly archive videos that are too dated, unless they covered a very "niche" topic and remain relevant throughout the years

3.5. The video doesn’t start, what should I do?

Here is our recommendation for an optimal use of the platform:
-use the latest version of Chrome browser
-clear your browser cache
-refresh the page
-if you have a bad internet connection, lower the quality of the video (settings: lower right corner of the video) for a faster loading (only available on Chrome)
-if you watch another video, do you get the same result?

If the technical issue persists, we invite you to reach our team at support@imcas.com.

In order to help you solve the issue as quickly as possible, please indicate the following in your email:
• The device you are using
• The web browser you are using (Safari, Chrome, etc.)
• The error message displayed if any (take a screenshot)
• The video title or video URL which is not working

3.6. How can I have my videos on the IMCAS Academy platform?

Most videos on IMCAS Academy come from recordings during an IMCAS conference. If you are interested in applying to speak, please refer to the dedicated Speakers FAQ here.

3.7. One of my videos is on the platform, can I ask for a copy of it?

You can request a copy of your video be sending a request to support@imcas.com.

3.8. How do I register for a webinar?

To register to a webinar, go to the upcoming webinars page and click on "Register for free". You will receive a notification confirming that you are registered, and a couple of reminders on D-day.

When the webinar starts, login to your account, go to the webinar page and click "Watch now" to access the video player.

You can ask your questions through the chatbox, they will be received by the moderators and answered during the webinar.

3.9. Is it possible to watch a webinar without an account?

No, logging to your account is mandatory to watch a webinar. You can create an account here for free in just a few minutes.

3.10. If I cannot watch the webinar live, can I watch it later?

Yes, if you have missed the live webinar, you can watch it on the webinars on-demand page within the next few days.

We recommend registering to the webinar even if you know that you won't watch it live, because registrants will be notified by email once the replay video is available.

3.11. How can I become a webinar speaker?

You can submit an abstract and CV/biostatement for the IMCAS Scientific Board's consideration at scientific-academy@imcas.com.

If your abstract is accepted, the Scientific Department will get back to you with the next steps.

3.12. What is the IMCAS Insider Magazine?

The IMCAS Insider is an annual publication released at IMCAS World. Dedicated to highlighting both scientific and human-oriented insights from our community, the magazine features expert interviews, scientific updates, and industry innovations.

Every element of the Insider is executed in-house at IMCAS, from article outlines and in-person interviews to the production and design. Our team interviews, writes, and designs every article, every visual in the magazine. A true passion project, the Insider is proof of our dedication to IMCAS community and spotlighting the brillance and innovation amongst your peers, as well as identifying trends and products that are hitting the market.

3.13. What is the Doc Talk podcast?

Doc Talk is the official IMCAS podcast. As the podcast catchphrase, "Where docs come together to talk shop," Doc Talk brings dermatology, plastic surgery, and aesthetic medicine professionals together for expert conversations on new techniques, innovations, procedures, and emerging trends.

Doc Talk episodes are full interviews conducted on-site at official IMCAS events, such as IMCAS World, IMCAS Americas, and IMCAS Asia. We strive to connect with the leading minds in the field to ensure we not only provide the latest news, but factual information backed by science.

4.1. What is IMCAS Alert?

IMCAS Alert is the go-to forum for expert advice on safe practice and real-life complication cases.

IMCAS Alert allows you to:
-post your own case anonymously to receive advice from the international community within a few hours
-search by topic/indication/complication and read what's been posted
-join the discussion on any case of your choosing by posting a comment or replying to someone else's

The IMCAS Alert forum is reserved to physicians whose specialty has been verified by IMCAS team.

Disclaimer
The answers, replies and comments posted on the forum are only opinions and are only advisory in nature. Members of the forum should read their peers' comments with hindsight. Neither IMCAS nor the forum members may be held responsible for any unsatisfied outcome in the patient treatment.

4.2. How can I join IMCAS Alert?

You must login to your account to enter IMCAS Alert.

Please note that the forum is reserved to physicians whose specialty has been verified by IMCAS team, therefore you may be asked to submit your medical diploma first.

4.3. How can I submit a case on IMCAS Alert?

Once you are logged into yout account, and on the IMCAS Alert page, click the button "Submit your case" and follow the submission steps.

Please provide as many details as possible on the patient history and treatment and do not hesitate to attach pictures.

You can choose to post your case under your name or anonymously.

It is mandatory to post an update of the case after a few weeks and by T +3 months at the latest.

4.4. I'm interested in an IMCAS Alert case, how can I be sure not to miss any updates?

To receive notifications on a specific case, open the case page and click the button "Follow this case" in the top right corner.

4.5. What is the role of the IMCAS Alert Coordinators?

IMCAS Alert Coordinators are entrusted by the IMCAS Scientific Directors to:
-share their knowledge and advice with the forum members
-moderate the discussions if needed
-provide regular feedback to the IMCAS team through calls to keep improving the forum features and quality of discussions

4.6. How can I contribute to the IMCAS blog?

Login to your account and head to the tab "Your contributions" where you will be able to submit an article under your name.

Please note that articles must be written in English and be free of any commercial biais to be eligible for publication.

You will be notified by email of the acceptance status. If the Editorial Department would like to use your work for another media, they will get back to you.

FAQ

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