1. 账户
1.1. 如何创建和激活我的帐户？
通过3个步骤创建并激活您的帐户！
- 单击登录并输入您的凭据。 您的凭据通常是您的姓和数字代码。
如果您没有，请与 我们联系 以检索您的登录信息。 - 通过输入您的电子邮件地址和您已经设置的安全密码来激活帐户。
- 单击激活链接后，新的用户名和密码将是您在步骤2中输入的电子邮件地址和密码。
注意: 链接将被发送到您的电子邮箱以完成激活。如果您没有收到，我们提醒您检查垃圾邮件收件箱。
1.2. 拥有会员帐户有什么好处？
使用会员帐户：
- 您可以验证您未来、当前和曾经的参会情况。
- 预先收集所有信息将有助于您的注册过程（在线和现场）。
- 您将收到我们的所有最新新闻和优惠产品。
如果您以前参加过我们的一个会议，则您已经有一个会员帐户。
请与我们联系以检索您的会员帐户信息。
1.3. 我忘记了登录信息。 如何找回我的帐户？
1.4. 我试图创建一个帐户但我的电子邮件地址已经被占用，我该怎么办？
1.5. 我忘记了密码，如何重置？
1.7. 如何更改链接帐户的电子邮件地址？
1.8. 如何更改电子邮件通知首选项？
1.9. 如何修改我的个人公开资料（照片，个人简介，添加相关的学会或兴趣领域）？
1.10. 我的联系资料（邮寄地址，电子邮件和电话号码）是否显示在我的个人资料上？
2. Membership program
2.1. What is the IMCAS Membership Program?
The IMCAS Membership Program is made of 4 subscription plans on various budgets to unlock the access to premium medical education online on IMCAS Academy, our e-learning platform, and to congress opportunities:
-IMCAS Basic (Free): this plan only requires to create an account on the IMCAS website. It unlocks access to weekly live webinars, podcasts, magazine issues, the blog and the IMCAS Alert forum.
-IMCAS Essential (40€): this plan unlocks access to the full IMCAS Academy video library of 5,000 lectures and demonstrations from the latest IMCAS conferences (excluding STETIX videos). It is a must to replay any congress session you might have missed and watch international experts reveal their tips and tricks!
-IMCAS Premium (80€): this plan unlocks access to the full IMCAS Academy video library (excluding STETIX videos), and to IMCAS regional congresses, whether it be IMCAS Americas, IMCAS Asia or IMCAS China, in-person or virtually. This plan comes with a 12-month commitment period.
-IMCAS Infinite (150€): this plan unlocks access to the full IMCAS Academy video library (excluding STETIX videos), to IMCAS regional congresses, and to the flagship World Congress event, with an early booking to avoid sell-out. This plan comes with a 12-month commitment period.
Check out all the details on the membership program page.
2.2. 如何注册参加大会？
2.3. 我是否必须参加英卡思大会才能注册英卡思学院？
2.4. 我如何获得免费会员资格，可以享受哪些内容？
2.5. What is the ESSENTIAL membership plan?
It can be subscribed from the membership program page (you must login in first).
The features included in the ESSENTIAL membership plan are:
-IMCAS Academy library of 5,000 videos from the latest IMCAS conferences, excluding STETIX videos (check our access policy HERE)
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content (check our access policy HERE)
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)
Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.
2.6. What is the PREMIUM membership plan?
It can be subscribed from the Membership Program page (you must login in first).
The features included in the PREMIUM membership plan are:
-access to IMCAS regional congresses (IMCAS Americas, IMCAS Asia, and IMCAS China) within the 12 months of commitment, in-person or remotely
-online profile listed in IMCAS Community
-IMCAS Academy library of 5,000 videos from the latest IMCAS conferences, excluding STETIX videos (check our access policy HERE)
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content (check our access policy HERE)
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)
The PREMIUM subscription is entered into for an initial fixed term of twelve (12) months beginning on the subscription date. The fee is payable monthly.
You may request the termination of the PREMIUM membership plan at any time through your account but such termination will not take effect until the end of 12-month commitment period, and all amounts due up to that date remain payable.
At the end of the 12-month commitment period, in other words on the anniversary date, the subscription is automatically renewed for a new period of twelve (12) months under the same pricing terms, unless you request termination of the subscription before the anniversary date, as specified in the notification email sent 2 months prior renewal.
Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.
2.7. What is the INFINITE membership plan?
It can be subscribed from the Membership Program page (you must login in first).
The features included in the INFINITE membership plan are:
-access to IMCAS World Congress in Paris within the 12 months of commitment, in-person or remotely
-early booking for IMCAS World Congress to avoid sell-out
-access to the VIP Private Lounge at all IMCAS congresses
-'Meet the expert' courses at all IMCAS congresses (except for Pre-congress courses and Experience Labs)
-Personalized "Infinite Member" physical card granting VIP access to all IMCAS congresses
-congress badge ribbon highlighting "Infinite" status
-access to IMCAS regional congresses (IMCAS Americas, IMCAS Asia, and IMCAS China) within the 12 months of commitment, in-person or remotely
-online profile listed in IMCAS Community
-IMCAS Academy library of 5,000 videos from the latest IMCAS conferences, excluding STETIX videos (check our access policy HERE)
-IMCAS Playlists, a selection of handpicked lectures and demonstrations on hot topics and must-sees, constantly updated with fresh content (check our access policy HERE)
-weekly webinars (live and on-demand)
-Doc Talks podcasts
-Insider magazine issues
-IMCAS blog
-IMCAS Alert forum (physicians only)
The INFINITE subscription is entered into for an initial fixed term of twelve (12) months beginning on the subscription date. The fee is payable monthly.
You may request the termination of the INFINITE membership plan at any time through your account but such termination will not take effect until the end of 12-month commitment period, and all amounts due up to that date remain payable.
At the end of the 12-month commitment period, in other words on the anniversary date, the subscription is automatically renewed for a new period of twelve (12) months under the same pricing terms, unless you request termination of the subscription before the anniversary date, as specified in the notification email sent 2 months prior renewal.
Please note that the payment for a monthly renewal may be charged up to 7 days before the effective renewal date.
2.8. What is STETIX and how can I add the option to my membership plan?
The demonstrations are available on the IMCAS Academy video library, and new demonstrations are published several times a year.
The demonstrations are unlocked by subscribing to the STETIX option at a fee of 29 euros per month. STETIX can only be subscribed as an option to an ESSENTIAL, PREMIUM or INFINITE plan.
You can subscribe to the STETIX option two ways:
-add the STETIX option to your cart together with any of the paid membership plans (ESSENTIAL, PREMIUM, INFINITE) from the IMCAS Membership Program page
-add the STETIX option to your cart later, anytime after you have already subscribed to any of the paid membership plans, from the IMCAS Membership Program page
Disclaimer
The videos reflect the independent medical judgment and clinical practice of the treating physician. The videos are for demonstration only. They are not medical advice. IMCAS, STETIX and the practicing physician assume no responsibility for any harm resulting from its use.
2.9. 我不是医生，我可以获得高级订阅吗？
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- 化学剥脱，美塑疗法和微针 li>
- 专业业务 li>
- 未来科技 li>
- 注射剂（取决于在您的国家/地区执业的合法权利） li>
- 激光和声电仪（取决于您所在国家的合法执业权） li>
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2.10. 为什么我需要提供医学学位文凭来验证我的帐户？
2.11. 如何升级当前的免费会员资格以观看所有内容？
2.12. 如何续签我的会员资格？
2.13. 如何取消自动续订？
2.14. 如何更改用于自动续订的借记卡或信用卡？
2.15. 我的发票在哪里？
2.16. 我的付款没有成功，该怎么办？
2.17. 有特价优惠吗？
2.18. 团体订阅有优惠吗？
2.19. 如何使用促销代码？
2.20. How can I register to an IMCAS congress included in my membership plan?
Simply click the button "Registrations included in my membership" and select one of the following options for each event:
-"I will attend in-person"
-"I will attend virtually"
-"I will not attend"
Each event will have its own deadline to submit the attendance option. You can always change your mind and select another attendance option as long as the deadline is not past.
IMPORTANT: if you have already registered to an event before subscribing to a membership plan allowing you to attend that same event without fee, please note that you are not eligible to the refund of your initial registration.
2.21. How can I cancel my participation to an IMCAS congress included in my membership plan?
If you can no longer edit your answer because the deadline is past, please notify us at the earliest possible at support@imcas.com to cancel your registration.
IMPORTANT: if you have already registered to an event before subscribing to a membership plan allowing you to attend that same event without fee, please note that you are not eligible to the refund of your initial registration.
3. IMCAS Academy
3.1. 英卡思学院是什么？
3.2. 为什么英卡思学院不免费？
3.3. 视频库是否有访问政策？
- 涉及医疗治疗的视频仅限医生观看
- 涉及外科内容的视频仅限获得专业认证的外科医生观看：整形外科医生、颌面整形外科医生*、眼整形外科医生*、耳鼻喉科医生*以及外科住院医师
STETIX的例外情况
STETIX视频对所有人开放且无任何限制，换言之，上述政策不适用于STETIX视频。
不过，要观看 STETIX 视频，必须订阅 STETIX 选项，费用为每月 29 欧元。STETIX 只能作为 ESSENTIAL、PREMIUM 或 INFINITE 套餐的附加选项进行订阅。
3.4. 视频有哪些语言版本？
3.5. 我在资源库里找不到某个视频
3.6. 视频无法启动，我该怎么办？
3.7. 如何在英卡思学院的平台上播放我的视频？
英卡思学院资源库中大多数视频都是从英卡思在世界各地的大会上的内容录制而获得的。 要在英卡思的一场大会中"成为演讲者"并在英卡思学院发布您的视频，请单击此处，参阅相应的演讲者部分。 英卡思学院资源库中还有从每月网络研讨会获得的视频。 如果您想成为英卡思学院网络研讨会的发言人，请参阅以下常见问题解答5.4。
3.8. 我有一个视频在平台上，我可以索取它的副本吗？
3.9. 如何注册网络研讨会？
3.10. 是否能在没有帐户的情况下观看网络研讨会？
3.11. 如果无法观看网络研讨会直播，可否在网络研讨会结束后看重播？
3.12. 如何成为网络研讨会演讲者？
3.13. What is the IMCAS Insider Magazine?
Every element of the Insider is executed in-house at IMCAS, from article outlines and in-person interviews to the production and design. Our team interviews, writes, and designs every article, every visual in the magazine. A true passion project, the Insider is proof of our dedication to IMCAS community and spotlighting the brillance and innovation amongst your peers, as well as identifying trends and products that are hitting the market.
3.14. What is the Doc Talk podcast?
Doc Talk episodes are full interviews conducted on-site at official IMCAS events, such as IMCAS World, IMCAS Americas, and IMCAS Asia. We strive to connect with the leading minds in the field to ensure we not only provide the latest news, but factual information backed by science.
4. IMCAS Community
4.1. 什么是英卡思紧急病例报告？
4.2. 如何加入紧急病例报告组？
4.3. 如何在英卡思紧急病例报告组提交病例？
4.4. 我对讨论感兴趣，如何确定不会错过此病例的任何更新？
4.5. 紧急病例组协调员是什么角色？
4.6. 我可以通过写文章来为博客做贡献吗？
可以。我们始终对创新和科学工作持开放态度。 要发送给我们文章，请登录到您的帐户，然后转到"帐户">您的贡献部分，您可以在此区域提交您的文章。
请注意，要在平台上发布，所有文章都必须为英文（或包括英文译本）。