IMCAS loyalty program (PPS - priority point system) encourages consistency and transparency in the allocation of the exhibition space and products.
All products are subject to availability.
In case of overbooking, purchase orders will be processed on a first-come, first-served basis.
In case of a prior offer of the same product at the time of its receipt, IMCAS
reserves the right to withdraw the product chosen. In such event, IMCAS will get
in
contact to notify and discuss further alternative options.
By submitting the Purchase Order through our online portal, the buyer formally makes a
legally binding offer to IMCAS.
On your email, you will be immediately acknowledged with the corresponding invoice.
Within the following 72 hours after its receipt, the asked deposit should be paid.
Payment deadlines
100% upon reception of the invoice.
Payment options:
- By bank transfer (bank data references
will
be attached to the invoice)
, or:
- By credit card (Mastercard, Visa or American Express)
IMPORTANT: Payment failure within deadline will automatically offset your order and the products will be released and made available for booking by other registrants, at the request of the Organizer. Cancellation fee will be charged as below
Cancellation must be made in writing.
- 100% of the invoice total amount is charged as a cancellation fee (no refund for the payment already made)
Nota:
- payment failure for the cancellation fee will lead to a low credit rating which will affect your next
participation on all of our future congresses.
- if the congress is in PHYSICAL or HYBRID FORMAT (onsite and online), and in case of a Force Majeure on the
exhibitor’s side publicly assessed by local authorities, the exhibitor can:
> choose to change the booth space to virtual products. The sum of the virtual products must reach at
least
40% of the initial booth cost and any difference will be refunded by IMCAS.
> all other products are not eligible for any refund, but may be exchanged* for virtual products
> should the sponsor opt not to switch their participation to virtual, general cancellation policies
rules with the dates as set above will apply
*not applicable for any products which have already been delivered
Please note that while speakers, exhibitions and sessions were confirmed at the time of publishing, circumstances
beyond the control of the organizers may necessitate substitutions, alterations or cancellations.
As such, IMCAS reserves the right to alter or modify the advertised speakers,
exhibitions and sessions if necessary,
without liability. Any substitutions or alterations will be updated on our portal and notified as soon as possible.
Force Majeure
IMCAS shall assume no liability whatsoever in the event the congress is
cancelled, rescheduled OR changed into another format
as a result of a "Force Majeure" event beyond its reasonable control. For
the purposes of this clause, Force Majeure events shall include, but not limited to general and labor strikes,
invasions, hostilities, war, rioting or similar situations, health emergencies, acts of government or state* such as
lockdown and quarantine measures, immigration and transport or on site restrictions, and acts of nature such as
fires, floods, extreme weather or other emergency.
If IMCAS determines that the congress needs to be cancelled as a result of a
Force Majeure event, the refund policy
applied will depend on the conference format:
1. PHYSICAL (onsite) and HYBRID FORMAT (onsite & online)
- cancellation
before date of invoice
: XX% (not applicable for this event)
refund**
- cancellation
after date of invoice
: XX% (not applicable for this event)
refund**
2. VIRTUAL FORMAT (online only)
- cancellation before and after date of
invoice: 100%
refund**
If IMCAS determines that the congress needs to be rescheduled as a result of
a Force Majeure event, registration remains binding and registrant will be entitled to participate to the
rescheduled congress without any further refund right. If the registrant is not able to assist to the rescheduled
congress, general cancellation policies rules with the dates as set above will apply.
If IMCAS determines that the congress needs to be switched to
VIRTUAL format as a result of a Force Majeure event, sponsor may go for choice 1 or choice 2:
Choice 1. Sponsors keep all of their ordered products which are deliverable in the virtual format, and any
undeliverable (physical) products will be refunded. The sum of the updated investment total must reach at least XX% (not applicable for this event) of the initial investment.
Choice 2. Should the sponsor opt not to switch their participation to virtual, general cancellation
policies rules with the dates as set above will apply.
IMCAS shall assume no further obligation to refund any travel or accommodation expenses incurred by the registrant in case the event is cancelled, rescheduled OR changed into another format as a result of a Force Majeure event.
Governing Law
The construction, validity and performance of the present terms are exclusively governed by the laws of France
(which is the home country of the mother company COMEXPOSIUM HEALTHCARE) without reference or regard to principles
of conflicts of law. The parties submit to the exclusive jurisdiction of the courts of France, located in Paris.
You credit rating is currently n/a. Failure to meet the Terms and Conditions of Sale will result in a lowered rating. If your credit rating reaches 0, the ordering process will be blocked for your company.
The obligations mentioned in the FAQ are an integral part of the Terms and Conditions: https://www.imcas.com/es/exhibit/academy/sponsor/faq