Frequently Asked Questions

Our unique and only official website is www.imcas.com and our email domain is "@imcas.com".

Beware of scam websites: 
Scam companies present themselves as the official registration provider. They may use a range of tactics to deceive you, including using the IMCAS logo and fake email addresses (imcasparis@imcas.org or registration@imcas2026.com). Every year fake websites are created, we do our best to close them as soon as we are made aware of them but we strongly advise that you only register through the official registration system on our website.

  Our official travel agent, if any, is always listed on the ‘plan your trip page’ of each congress. If you are contacted by a travel agent or any housing group by post mail, by e-mail or by phone, please note that they are not endorsed by us and you could be a victim of an attempted fraud. 

  Do not hesitate to hesitate to contact us in case of doubt.

Never communicate any personal or confidential data* by email, or through another website, as this might be a scam or fraudulent activity.
* Bank or personal data: your bank details or credit card number, its expiry date, the associated secret code, the cryptogram or your Remote Banking ID and the associated code.

Since 1998, IMCAS has been organizing physical congresses around the world delivering the most profound and complete educational experience as well as irreplaceable exchange and networking opportunities for participants. Within our new world where virtuality now becomes an obvious option, some of the congresses may also present:
• either an alternative virtual option for those who can't travel, making them 'hybrid' congresses
• or a completely virtual format

As a medical conference:

• Registration is reserved to professionals only (doctors, nurses, corporate professional, etc.).
• No one under the age of 18 years old will be admitted within the conference space nor the sessions (exhibition space, conference rooms, etc).
• To enter any of the congresses onsite or online, you will be required to register and obtain a badge.

A precise badge policy has been implemented specifying the rules of admittance to the different rooms and activities of the congress, complying with the criteria required by the CME accreditation organizations (full or partial access). Depending of the congress, a dedicated badge policy is set up, please refer to FAQ chapter 4.5 and the congress registration guidelines (available on each congress registration page).

NOTA: IMCAS reserves the right to request a proof of your status at anytime to validate your registration.

For information on how to register please refer to FAQ 4.1 and for badge accesses refer to FAQ 4.5.

The official language of all conferences is English. However, depending on the congress, we offer simultaneous translations of various languages.

Please refer to the "Program" tab of each congress to learn more about the sessions that count with translation available.

To bring your personal translator to all sessions with you, they will need to purchase the same badge type as yours. You can purchase your badges in the "Register" tab.

We do not process visas for our participants or contact competent authorities on their behalf. However, to help with this process, we can send you an Invitation Letter that will bear the stamp of our Head Office which you can use to obtain your visa. Information on the visa process can be found on our congress website, on the ‘Plan Your Trip’ page of each congress. Please note that we only process invitations for our participants.

What is the procedure?

• Register for the congress at least six weeks in advance (the delay for obtaining a visa varies according to the country).
• Once your registration has been paid your invoice will be automatically sent to your email (take note of its number).
• Fill in the request form on the ‘Plan Your Trip’ page, and don't forget to include your invoice number in the appropriate field (to complete the request you will need a copy of your passport).
• Your Invitation Letter will be emailed to you within 3 working days.


NOTA: we remind you that setting up false evidence of any official documents is considered fraud.

Please note that in order to obtain a refund, you must email us the official written response from the embassy or consulate. The refund will be made upon receipt of the document or after the event, if the request is made less than 30 days before the start of the conference.
Note: if the refund is to be made by bank transfer, an administrative fee of 20 euros may be applied.

We want our participants to be the most comfortable during the congress, which is why, at IMCAS World Congress, we put in place a cloakroom for you to leave your personal belongings.

Please note that this room has limited capacity and we cannot control how many belongings each participant brings. We recommend to arrive early to the congress to ensure your space.

First of all, we are truly sorry for any inconvenience you could have encountered during our conference. At our conference, we always think first on taking all necessary measurements for the participants' comfort and overall safety. Sometimes, situations arise that are beyond control of our organization and planning.

• Please notice that the organiser nor the venue where our congress is taking place accepts liability for damages and/or losses of any kind that may be incurred by the congress participants or by any accompanying person during both the official conference and related social programs. You are responsible for your own property.
• Please do not leave any property unattended in the venue. Attendees participate in all events at their own risk.
• You are advised to have insurance against loss, accidents or damages that could take place during the congress. Verbal agreements will not be binding unless confirmed in writing.

As a medical conference, we only allow concerned professionals to enter the congress (doctors, corporate professionals, etc.), among them press representatives.

Three categories of press representatives are authorized to attend, given a strict control of their credentials:

1. "MEDICAL" press badge, full access (A):
    • Exhibition hall
    • All scientific sessions (excluding optional courses, complications sessions and Live Surgery sessions)

2. "MASS AUDIENCE" press badge, partial access (B):
    • Exhibition hall
    • "Professional business" -themed sessions
    • Symposia
    • Cosmeceuticals sessions
    • Global Market Summit
    • Guest lectures

3. "AUDIO/VIDEO" press badge, partial access (C):
    • Exhibition hall

Registered press are allowed to:
• Conduct videotaped interviews only in the accompaniment of a member of IMCAS Staff under special circumstances.
• Audio record interviews only with the consent of the interviewee for gathering information for accuracy and not for rebroadcast or reproduction.

Registered press are prohibited from:
• Photographing and videotaping in any scientific session, or the e-poster exhibition area.
• Photographing scientific material, including the use of digital cameras and camera phones, in the exhibition hall, the e-poster exhibition hall, and the scientific sessions.

In that context, you might be photographed and/or filmed. Although the purpose of these pictures or videos is supposed to stay in line with our professional environment, we encourage you to remain vigilant and express your opinion, should you not wish to get involved.

NOTA: Any pictures, audio or video recordings taken during the congress must be approved by IMCAS before pubilcation in any form.

AIRPORT TRANSPORTATION

For IMCAS World Congress, an airport transport service is offered to the participants with an all-inclusive badge by our partner Chabé. They may benefit from a shared car shuttle for their ride from the airport to Paris and back! Information will be sent by email 1-month prior the event.
The number of shuttles available is limited, place cannot be guaranteed (first come, first serve).

Back in 2018, we decided to integrate the worldwide event organizer COMEXPOSIUM! Still made in France, everything remains the same, the only difference is a longer name as we now become COMEXPOSIUM HEALTHCARE.

When passing an Order through our online portal, the buyer formally makes a legally binding offer to IMCAS. The order is immediately confirmed when paying by credit card or alipay.

When paying by bank transfer, at the end of the registration process an official document called "PRO FORMA document" will be emailed to you with the amount to be transferred and our bank data so please proceed to the END of the online process. The corresponding final invoice will be emailed back to you once payment has been done and our bank account credited.

*Please note that bank transfer payments will include an additional 20 EUR processing fee in the total invoiced. Within the following 72 hours after its receipt, the asked deposit should be paid.

Once a badge is purchased under your name this badge is entitled to a unique individual and cannot be transferable to another person nor cancelled if criteria is not contemplated within our cancellation policy below:

• Cancellation requests received 2 months before the congress: 70% of the registration fees will be refunded.
• Cancellation requests received less than 2 months before the congress: there will be no refund.

Cancellation must be made in writing and will be reviewed on a case-by-case basis. Please email your request to registration@imcas.com

Please note that while speakers, exhibitions and sessions were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations.

As such, IMCAS reserves the right to alter or modify the advertised speakers, exhibitions and sessions if necessary, without liability. Any substitutions or alterations will be updated on our portal as soon as possible.

IMCAS shall assume no liability whatsoever in the event the congress is cancelled, rescheduled or postponed OR changed into another format as a result of a "Force Majeure" event beyond its reasonable control. For the purposes of this clause, Force Majeure events shall include, but not limited to general and labor strikes, invasions, hostilities, war, rioting or similar situations, health emergencies, acts of government or state* such as lockdown and quarantine measures, immigration and transport or on site restrictions, and acts of nature such as fires, floods, extreme weather or other emergency.

A - If IMCAS determines that the congress needs to be cancelled as a result of a Force Majeure event, IMCAS shall refund 100% of the congress registration fees to the participant.
B - If IMCAS determines that the congress needs to be rescheduled or postponed as a result of a Force Majeure event, registration remains binding and participant will be entitled to participate to the rescheduled congress without any further refund right.
IMCAS shall assume no further obligation to refund any travel or accommodation expenses incurred by the participant in case the event is cancelled, rescheduled or postponed as a result of a Force Majeure event.
If the participant is not able to assist to the congress as a result of a Force Majeure event, general cancellation policies rules as set above will apply.
C - In case the conference format switches from hybrid (onsite & online) to virtual (online only), the badge will be automatically switched from physical to virtual.

GOVERNING LAW: the construction, validity and performance of the present terms are exclusively governed by the laws of France without reference or regard to principles of conflicts in law. The parties submit to the exclusive jurisdiction of the courts of France, located in Paris.

*government or state means both "France and the country where the concerned conference is held"

Create and activate your account in 3 steps!

1. Click on login and enter your credentials. Your credentials are usually your name and a numeric code.
   If you do not have them, please contact us to retrieve your credentials.
2. Complete the account activation by entering your email address and your own secured password.
3. Once you click the activation link, your new username and password will be the email address and password you entered in Step 2.

NOTA: A link will be sent to your email to finalize the activation – we kindly remind you to check your junk mail inbox if you do not receive it immediately.

With a member account:

• You are able to verify your future, current and past participation status.
• Your registration process will be facilitated with all your information collected in advance.
• You will receive all latest news and offers from us.

If you have ever attended one of our events, you already have an account with us.

• For your first login, please contact us.
• If you have already logged into your account with your username, to reset your password you can simply do so by clicking here.
  

Should you wish to change or modify your personal information, email and postal address, you may do so on your account dashboard. To access your dashboard, login to your account and simply direct yourself to the top right icon for 'My Account'. To modify your password or account language please refer to your account 'Settings'.

For all other modifications, please contact us.

We strongly advise to register online prior to the congress as onsite registration takes time and is not guaranteed for all congresses.

• Registration online: register to each congress through the dedicated online ‘Registration’ page by following the easy registration process. Fill in the required information to complete the registration and proceed to payment (credit card, bank transfer* or Alipay).
• Registration onsite: If you cannot process your payment online, you may also register onsite by paying during conference days (credit card or cash); however, please note that onsite registration is not guaranteed for all congresses, and availability may vary depending on affluence.

Exhibitors can register for the conference through the company's IMCAS exhibitor account. See Sponsors' FAQ: badges. Please contact the Sales Department for any further information concerning exhibition: industry@imcas.com

NOTA: should you wish to pay by bank transfer, at the end of the registration process an official document called "PRO FORMA document" will be emailed to you with the amount to be transferred and our bank data so please proceed to the END of the online process. The corresponding final invoice will be emailed back to you once payment has been done and our bank account credited.

Each badge is nominative, which is why each attendee should retrieve his/her badge him/herself at the dedicated welcome desk onsite:

by presenting the following:

Refer to the chapter "Key moments" under "Plan your trip" tab on our website to learn more about Registration Desk opening hours. We strongly recommend to arrive early in order to avoid missing the first sessions of the congress

Confirmation letters are available at all times* for download on your account here.

The confirmation letter will also be sent out to each participant directly to their email 10 days and 2 days prior to the congress. It is crucial that you provide us the correct contact information when you register on the registration platform during sign up for this purpose.
*Once registration is completed and paid, our team will review it. Kindly allow us 3 working days before the confirmation letter appears on your account.

All our badges are valid for the entire duration of the event.

Access to the congress and the sessions is subject to a series of regulations that aim to guarantee the scientific independence of the congresses and preserve it from any commercial interest or influence.

IMCAS is a congress created by physicians, for physicians (Medical Doctors). Access to the congress and sessions is subject to a number of regulations that aim to guarantee the scientific independence of the congress and preserve it from any commercial bias or influence. A precise badge policy has been implemented specifying the rules of admittance to the different areas of the congress, complying with the criteria required by the CME accreditation organizations and scientific society partners.

According to each badge type a full or partial access is issued (after verification of required supporting documents). In this regard, in respect of the local policies towards medical aesthetic treatments, admittance to the congress for nurses, beauticians or dentists may be refused. Should dental surgeons are allowed to practice cosmetic injections in a country - we will need an official statement from the local medical authorities confirming this authorization. IMCAS is authorized to take measures which may lead to the withdrawal of the badge and the denial of access to the congress area if the badge policy is violated.

A distinction is made between "Medical" and "Non-medical" . For the latter, the level of medical study determines whether the interested attendees have the right to total or partial access.

Upon registration, all required practice tests must be uploaded. IMCAS is authorized to take measures that may lead to the withdrawal of the pass and the prohibition of access to the congress area if the pass policy is violated.

* Here are the different accesses:

FULL ACCESS:
• exhibition
• all sessions (surgery sessions being only accessible to board certified surgeons)

PARTIAL ACCESS:
• exhibition
• sessions on:
• cosmeceuticals and nutraceuticals
• professional business
• sponsored events

EXHIBITION ONLY:
• for some congresses, there may be also a badge giving an access to the exhibition only (no access to scientific sessions or sponsored events)

ADDITIONAL INFORMATION:

During the registration process, each participant must provide their explicit consent to transferring their data to IMCAS partners. Regardless, by accepting to have their badge scanned with a company's badge scanner at their booth/sponsored activity, the participant authorizes the organizer to share his/her data to the third party partner (exhibitor).

For more information, please refer to our Privacy Policy.

All medical students and residents are eligible to obtain a preferred rate on their congress badge.

In order to benefit from this, during your registration please select the relevant badge. You will need to submit supporting documents such as a student card or written certificate from the Chief of Service of your university department, stating your medical specialization as well your ID / passport showing your year of birth.

Nota: This preferential rate has been specially designed to encourage students and residents from around the world to participate and learn at our congresses.

You can of course add option(s) to your existing registration. To proceed, simply login in to your personal account and add the desired options through Your Account > Paticipations by clicking on 'Check and upgrade your badge'.

For group registrations please contact our dedicated team at groupregistration@imcas.com to receive the group registration guidelines (eligible badges, preferred rates, etc.) and get access to the dedicated platform.

Keep in mind that the more badges you register, the more benefits you will get!

You are very welcome to join one of our conferences, however kindly note that to respect our participants and consequently stay consistent in our pricing policy we keep the registration fees as they are.

Note that we provide preferred rates displayed on our website for early bird registrations.

To apply for a Press badge, please visit the "Media & Press" section on the homepage of the specific congress you wish to attend. Carefully review the guidelines before submitting your application. Once your registration has been validated, you will receive a confirmation by email. Please note:

IMCAS Surgery sessions access are restricted to Board Certified Surgeons:

    • Plastic Surgeons*
    • Facial Plastic Surgeons*
    • Oculoplastic Surgeons*
    • Residents in surgery

    *facial plastic, oculoplastic, maxilofacial, and ENT surgeons may access sessions on face only.

As any medical conference, access to the exhibition and conference rooms is restricted to badge holders. The congress is restricted to medical professionals and industry representatives.

Minimum legal age is 18. No children allowed, even as accompanying person. IMCAS is a professional exhibition with medical material and potentially sensitive images.

Upon payment reception, the invoice will be automatically generated and sent to the email you provided online when registering. Please verify your spam/junk inbox before contacting us. Your invoices will also be available in your account in the section 'Participations'.

Invoices are automatically issued upon payment reception with the information you have provided online.

Please pay attention and fill in the correct data; this data will be used for the invoice and cannot be amended afterwards.

Our bank account accepts EUROS and USD.

Should you have selected US Dollars on the website, the amount will subsequently be translated into EUROS at the prevailing exchange rate, which is why you may find a difference between the price shown on the invoice / your bank account and the actual amount deducted as payment.

Additional bank fees may apply for this conversion so we advise you to check with your bank first.

For IMCAS conferences happening in France, services to consumers (business to consumer or B to C) remain subject to taxation in the State in which the provider is established i.e. France. You may refer to the: French tax official website

Of course, should you be eligible for tax exemption, and with our invoice in hands, you can still acclaim for the tax amount reimbursement directly within your country through your local tax authorities.

As a registered brand belonging to the following legal entity: "COMEXPOSIUM HEALTHCARE ", the legal entity name might appear on your bank statement instead of IMCAS.

Certificate of attendance is available to all attendees with a badge type that allows access to scientific sessions.
Consequently, holders of exhibitor badges are not provided with a certificate of attendance, they can retrieve an 'exhibitor certificate' following the process below.

To claim your certificate of attendance, it is necessary to:
     • Login to your account and submit the online evaluation form within 30 days after the congress ends.
    • Once completed, you will receive an email with a link to your Certificate of Attendance and your certificate will also be available at all times on the 'Participations' section in your account.
    • If CME credits are offered for the congress, the procedure to obtain CME credits will be sent along with your certificate of attendance

NOTA:
• Due to CME regulations please note that we are not permitted to transfer the certificate to an individual other than the badge holder. If you are not the original badge holder, we cannot expedite a certificate of attendance under another name.

The congress is commonly accredited at several levels according to the conference location. The number of CME credits that we offer our participants is determined by the duration of the congress and the accrediting organism, given that the evaluation differs from one country to another.

To obtain these accreditations, IMCAS complies with extremely strict criteria in terms of:

• Sponsorships clear identification & transparency
• Quality of the scientific content
• Logistic and administrative organization

You can learn more regarding accreditation by going to the "Accreditation" tab found in the congress page.

IMCAS insists on transparency in all of the scientific content, making sure each speaker fully discloses whether or not their presentations may contain any commercial bias or financial support received.

This transparency policy applies to anyone who is a speaker during the congress or contributes to the development of the scientific program; this includes all members of the Scientific Board and all faculty members.

This COI is made public online before the conference as well as during the conference by a disclosure slide in each speaker presentation. You can head to the corresponding program online and next to each presentation you will find a 'View' button to access a full COI statement from the speaker.

Click here to access the dedicated FAQ section.