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IMCAS World Congress 2018
Program

FOCUS ON S141

How to keep patients coming back

Room: Room 6
Date: Friday 2 February 2018 at 14:00 to 15:00
Format: FOCUS SESSION > lectures covering a major topic of the congress

Chairs

Dr Davi DE LACERDA
Dermatologist
Brazil
Wendy LEWIS
Journalist mass audience
United States

Lectures of the session

Hours Speakers Lecture title Abstract Number
14:00 How to make your patients work for you: the art of satisfaction surveys View 59221
14:10 How to satisfy your patients from the beginning: the art of consultation View 58725
14:20 How to build a relationship with your patient: the art of retention View 55225
14:30 Importance of communication skills in our practice View 53565
14:40 How to convert a visitor into a loyal patient 60987
14:50 Questions & answers 60989