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IMCAS World Congress 2018
Program

FOCUS ON S142

How to avoid or manage unhappy patients

Room: Room 6
Date: Friday 2 February 2018 at 15:00 to 16:00
Format: FOCUS SESSION > lectures covering a major topic of the congress

Chairs

Dr Olivier BRANFORD

Plastic Surgeon

United Kingdom

Pavel HILBERT

Marketing consultant

Czech Republic

Lectures of the session

Hours	Speakers	Lecture title	Abstract	Number
15:00	Dr Brenton B KOCH	How to deal with difficult patients	View	60991
15:12	Dr Davi DE LACERDA	How to address the perfectionist patient: dysmorphophobia		55661
15:24	Dr Alberto O RANCATI	How to communicate bad news to a patient	View	58727
15:36	Dr Daniel LIU	How to deal with a negative online review	View	60465
15:48		Questions & answers		60995

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Dr Brenton B KOCH

Facial Plastic Surgeon

United States

Other author(s) :

How to deal with difficult patients

Disclosures

Did you receive any funding to support your research for this TOPIC?
No

Were you provided with any honoraria, payment or other compensation for your work on this study?
No

Do you have any financial relationship with any entity which may closely compete with the medications, materials or instruments covered by your study?
No

Do you own or have you applied for any patents in conjunction with the instruments, medications or materials discussed in your study?
No

This work was not supported by any direct or non direct funding. It is under the author's own responsability

Dr Davi DE LACERDA

Dermatologist

Brazil

Other author(s) :

How to address the perfectionist patient: dysmorphophobia

Disclosures

Did you receive any funding to support your research for this TOPIC?
No

Were you provided with any honoraria, payment or other compensation for your work on this study?
No

Do you have any financial relationship with any entity which may closely compete with the medications, materials or instruments covered by your study?
No

Do you own or have you applied for any patents in conjunction with the instruments, medications or materials discussed in your study?
No

This work was not supported by any direct or non direct funding. It is under the author's own responsability

Dr Alberto O RANCATI

Plastic Surgeon

Argentina

Other author(s) :

How to communicate bad news to a patient

Disclosures

Did you receive any funding to support your research for this TOPIC?
No

Were you provided with any honoraria, payment or other compensation for your work on this study?
No

Do you have any financial relationship with any entity which may closely compete with the medications, materials or instruments covered by your study?
No

Do you own or have you applied for any patents in conjunction with the instruments, medications or materials discussed in your study?
No

This work was not supported by any direct or non direct funding. It is under the author's own responsability

Dr Daniel LIU

Plastic Surgeon

United States

Other author(s) :

How to deal with a negative online review

Disclosures

Did you receive any funding to support your research for this TOPIC?
No

Were you provided with any honoraria, payment or other compensation for your work on this study?
No

Do you have any financial relationship with any entity which may closely compete with the medications, materials or instruments covered by your study?
No

Do you own or have you applied for any patents in conjunction with the instruments, medications or materials discussed in your study?
No

This work was not supported by any direct or non direct funding. It is under the author's own responsability

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IMCAS World Congress 2018 Program

FOCUS ON S142

How to avoid or manage unhappy patients

Chairs

Lectures of the session

Recommended sessions

IMCAS World Congress 2018
Program